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Privacy Policy

At Naturrel, a brand owned by JAAZ, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect and utilize your data when you access our website. We urge you to carefully read this policy, as your use of our website implies your agreement to the collection and use of your data in accordance with the terms outlined here.

Personal Information Collected:

During your interaction with our website, we may gather personally identifiable information, encompassing your name, email address, mobile number, contact details, login credentials, date of birth, age, gender, residential and shipping addresses, postal code, and data related to your website browsing activity, including pages visited, links clicked, and the frequency of visits to specific pages on our website. Your privacy is important to us, and this data helps us enhance your experience and provide you with our services effectively.

Why We Collect Your Personal Information:

We gather information to better understand our customers and provide them with a tailored experience. This includes registering you on our website to offer a personalized approach, verifying your identity for secure access to our services, processing transactions and payments smoothly, facilitating effective communication, offering custom promotional deals, keeping you informed about our products and services, and maintaining your website account to nurture a more personalized and meaningful relationship.

How We Collect Information:

We collect information through your interactions with our website, either directly or indirectly. This data may be collected through cookies, permissions, or other tracking methods. We may also receive certain information from third-party sources, such as updated delivery status and shipping address information provided to our carriers.


By using our website and providing personal information when registering an account, you consent to the collection and use of your data as outlined in this Privacy Policy. Your continued use of the website implies your acceptance of the Privacy Policy, as well as the Terms of Use, Shipping Policy, and Cancellation Policy.

Disclosure of Your Personal Information:

We do not sell or share your personal information for commercial purposes. Instead, there are specific situations where your data may be shared, including collaboration with our business associates and partners for order processing and product delivery, engagement with payment gateway partners for secure online transactions, cooperation with legal authorities when mandated by the law, and disclosure to third parties when there is a valid business justification to do so. Your privacy and data security are fundamental to our commitment.

Data Security:

We take the security of your personal information seriously. We have implemented physical, technical, and managerial safeguards to protect your data from unauthorized access, alteration, transmission, and deletion. Our servers are accessible only to authorized personnel on a need-to-know basis.

Children's Privacy:

Minors under the age of 18 are not permitted to make purchases on our website without adult supervision. We do not knowingly collect personal information from minors. If you are under 18, you may browse our website but cannot make purchases or provide personal information without supervision.

Updating Your Personal Information:

You can update or correct your information directly on our website. If you lose access details, please contact us at for assistance.

Contact Information:

For privacy-related queries and complaints, you can reach us at:


Address: JAAZ, Behind Doggers Park, Opposite Veda Lawns, Near Greenwood Antica, Ankodiya, Vadodara, Gujarat, INDIA – 391330

Changes to Privacy Policy:

We regularly review and update our Privacy Policy. Any changes will be posted on our website, and you are advised to review the policy regularly to stay informed of any updates. We reserve the right to change or update the Privacy Policy without prior notice, and such changes will be effective immediately upon posting on our website.